Delete my account
What gets deleted, what does not, and that there is no way back.
This article describes: /cuenta/configuracion
Step by step
- Sign in and open «Settings».
- Look for the option to close your account.
- Confirm. From that point it cannot be undone.
We delete your favourites, your comparisons, your alerts, your saved valuations and your conversations with the assistant.
We do not delete what is already part of a transaction with us, such as the documents of a sale, because we are required to keep those. If you are unsure about your case, write to us before closing the account.
This might help too
- What we do with your dataWhere the privacy policy is and what it says in short.
- Change my name, my email or my passwordWhere your details are edited and what happens to the notification email.
Updated on 2026-09-22
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